Frequently Asked Questions
Everything you need to know about renting with L&H Party Co — from reserving your date to returning your items.
Booking & Reservations
How do I reserve my items?+
Book online in a few minutes: browse our inventory or packages, pick your event date to see what’s available, add what you love to your cart, and check out.
Prefer to talk it through first? Call or text (801) 317-7940 or send us a message — we’re happy to help you plan.
A 25% deposit (minimum $25) is due at booking to reserve your date, and the remaining balance is charged to the card you paid with before your event.
How far in advance should I book?+
We recommend booking as early as possible, especially for popular wedding dates during spring and summer. However, we also have plenty of last-minute options when inventory is available!
What happens if I need to cancel?+
Because we reserve items specifically for your event date, deposits are generally non-refundable. If your plans change, reach out to us as soon as possible and we’ll do our best to work with you.
Can I change my order after booking?+
Usually, yes! If you need to add or remove items, just reach out. Changes are subject to availability, and we’ll do our best to accommodate you.
Do you have a minimum rental?+
There is no minimum for most individual items, although some packages or specialty items may have their own requirements.
Do you offer discounts for larger orders?+
Yes! We love helping you create a cohesive look without breaking the budget. Larger orders may qualify for package pricing or special discounts, so don’t hesitate to ask.
Can I see the items before booking?+
Of course! We’re happy to arrange a time for you to see available items in person when possible.
Rentals & Inventory
How long is the rental period?+
Our standard rental period for wedding and event décor is 72 hours, giving you plenty of time to pick up your items, decorate, enjoy your event, and return everything without feeling rushed.
For our ice cream machine and soda bar, rental is from 11:00 AM or anytime after on the day of your event through 9:00 AM the following day.
Can I mix and match items?+
Absolutely! Most of our décor is available à la carte, so you can build a package that fits your wedding and your budget. We also offer curated packages to make decorating even easier.
I’m not sure what I need for my wedding. Can you help me put everything together?+
Absolutely! That’s one of our favorite parts. Send us your Pinterest board, color palette, venue photos, or even just an idea of the look you’re going for, and we’ll help you put together a collection of rentals that works with your vision and budget.
Do you customize signs?+
Yes! We offer custom signage options for weddings and events. You can provide your names, date, wording, colors, and inspiration, and we’ll work with you to create something that fits your vision.
Can I rent items for a non-wedding event?+
Definitely! Our inventory is great for weddings, bridal showers, baby showers, birthdays, anniversaries, parties, corporate events, and more.
Pickup, Delivery & Service Area
Do you deliver?+
Yes! Choose delivery at checkout, for drop-off, pickup afterward, or both, to addresses within a 45-minute drive of Farmington, including Salt Lake and Ogden. Each trip is priced by the drive: $50 per trip within a 15-minute drive of Farmington, $75 within 30 minutes and $100 within 45. That covers the drive both ways plus loading and unloading. Picking up and returning in Farmington is always free.
Do you offer setup?+
Yes! Setup and styling may be available for an additional fee depending on the package and event location. Just let us know what you’re envisioning.
Where are you located?+
We’re based in Farmington, Utah, between Salt Lake and Ogden. Rentals are picked up from and returned to us here.
What areas do you serve?+
Most of our events are in Davis County: Farmington, Bountiful, Kaysville, Layton, Clearfield, Syracuse and the cities around them. We serve Salt Lake and Ogden too, and deliver anywhere within a 45-minute drive of Farmington. Farther away? You’re welcome to rent from us; just pick up and return in Farmington.
Care, Cleaning & Damages
What condition are the rental items in?+
We take pride in providing clean, well-maintained items. Everything is inspected and cleaned between rentals. Because our inventory is rented and reused, some pieces may have minor signs of previous use, but we always aim to make sure everything looks beautiful for your event.
Do I need to wash or clean everything before returning it?+
We ask that all items be returned free of food, drinks, confetti, and other debris. You don’t need to deep-clean our décor — we’ll take care of the normal cleaning and sanitizing.
What happens if something is damaged or missing?+
You’re responsible for the rental items while they’re in your possession. Normal wear and tear is expected, but damaged, lost, or missing items may result in a replacement or repair charge.
Still have questions?
Send us your event date and what you have in mind — we'll get back to you with availability and ideas.
Contact Us